These Terms and Conditions (“Agreement”) govern the use of services provided by [O9 Stay] (“we,” “our,” or “us”), a travel agency offering [list types of services, e.g., flights, hotels, tours,Bus,Train, etc.]. By booking a trip or using our website and services, you (“Customer” or “you”) agree to these terms. Please read them carefully.

1. Booking and Payments

• Booking: By submitting a booking request, you are offering to purchase travel services from [O9 Stay]. All bookings are subject to availability and acceptance.
• Payment: Full payment is required to confirm your booking unless otherwise stated. Payment can be made via credit card, debit card, or other payment methods available on our website.
• Currency: All transactions are processed in the currency specified on the website, and exchange rates may apply if you are paying from a different currency.

2. Customer Responsibilities

• Accuracy of Information: You are responsible for providing accurate, complete, and up-to-date information when making a booking. [O9 Stay] is not liable for any errors or delays caused by incorrect information.
• Travel Documents: It is your responsibility to ensure you have the necessary travel documents (e.g., passport, visa, travel insurance) required for your trip.
• Health and Safety: You are responsible for ensuring that you are fit for travel and comply with health, vaccination, and safety requirements for your destination.

3. Cancellations and Refunds

• Cancellations: If you wish to cancel your booking, you must notify us in writing. Cancellation policies vary depending on the service provider (e.g., airline, hotel,Train,Bus). Please refer to the terms of the specific service for details.
• Refunds: Refunds are subject to the terms and conditions of the service providers. We will assist you in obtaining any applicable refunds, but [O9 Stay] is not responsible for third-party fees or cancellation charges.

4. Liability

• Service Providers: [O9 Stay ] acts as an intermediary for third-party service providers (e.g., airlines, hotels,Train,Bus, tour operators). We are not liable for any issues arising from services provided by third parties.
• Limitations: [O9 Stay ] is not liable for any loss, injury, delay, or expense resulting from circumstances beyond our control, including, but not limited to, natural disasters, political instability, or flight cancellations.

5. Privacy and Data Protection

By using our services, you consent to our collection and use of personal information as described in our Privacy Policy.

6. Modifications to Terms

[O9 Stay ] reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website, and the revised terms will apply to any bookings made after the update.

For any inquiries, please contact us at [Info@O9 Stay.com].