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1. Cancellations and Refunds

  • Cancellations: If you wish to cancel your booking, you must notify us in writing. Cancellation policies vary depending on the service provider (e.g., airline, hotel,Train,Bus). Please refer to the terms of the specific service for details.
  • Refunds: Refunds are subject to the terms and conditions of the service providers. We will assist you in obtaining any applicable refunds, but [O9 Stay] is not responsible for third-party fees or cancellation charges. The refund will be processed within 45 working days

2. Privacy and Data Protection

By using our services, you consent to our collection and use of personal information as described in our Privacy Policy.

3.MySafety Assurance: All the bus available on our platform are MySafety-assured with regular sanitization of the vehicle carried out after every trip, regular temperature checks done on passengers before boarding the bus, and the staff following all safety protocols.
Customer First Policy: When you complete your online bus booking on O9 Stay.com, be sure of getting the highest standards of customer service, including regular trip-related updates on your device.
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