1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Postal Address
- Date of Birth (where required)
- Government-issued identification details (where required by law or hotel policy)
Booking Information
- Hotel reservation details
- Check-in and check-out dates
- Number of guests
- Special requests
- Booking history
Payment Information
- Payment method
- Transaction details
- Billing information
Note: O9 Stay does not store your complete debit/credit card details. Payments are processed through secure payment gateway partners.
Technical Information
- IP Address
- Browser type
- Device information
- Operating system
- Cookies and usage data
4. Cookies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your experience
You can manage or disable cookies through your browser settings, although doing so may affect certain website features.
5. Data Security
O9 Stay uses reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
Requests may be subject to legal or operational limitations.
Your Privacy, Our Responsibility.
O9 Stay is committed to protecting your personal information and delivering a secure, transparent, and trusted hospitality experience.
Stay Smart. Stay O9.
